UKAR aims to conduct its business in a socially responsible manner in respect of our customers, the environment, the communities we operate in and the workplace.


Our subsidiary businesses have some 139,000 customers, making us one of the largest mortgage lenders in the UK.

We are committed to:

  • Ensuring that simplicity, integrity and truth applies to everything we do
  • Supporting vulnerable customers
  • Support customers in financial difficulty.


We seek to improve our environmental performance through a range of initiatives.

We are committed to:

  • Reducing environmental impact wherever possible
  • Increasing recycling programmes
  • Creating awareness of environmental programmes and engaging colleagues in these activities.


Each year our colleagues choose a local charity to support. Our charity of the year for 2017/18 is Yorkshire Air Ambulance.

We are committed to:

  • Using the skills of the business to support education in our communities
  • Building the skills of our colleagues through community engagement
  • Supporting colleagues with their own community and charity initiatives.


Our employment practices reflect international and national standards covering areas such as minimum working age, working hours, health and safety and discrimination.

We are committed to:

  • Developing our colleagues' skills
  • Enabling colleagues to improve their health and wellbeing
  • Encouraging a diverse workforce with equal opportunities for all.

If you have any queries regarding the UKAR CSR programme, please contact the press team.

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